Born and raised in Cloquet Minnesota.

Graduated from Cloquet Senior High in 2012 with academic honors

Moved and attended college at Hamline University in St. Paul, Minnesota, Fall of 2012

Moved and attended college at Edgewood College in Madison, Wisconsin, Spring 2013

Was not able to finish formal education due to financial difficulties

Worked at McDonalds

Madison Wisconsin June 2013 -July 2016

Led shift operations, coached new hires, and handled customer relations
Oversaw inventory, managed cash drawers, and ensured team performance
Maintained a positive, efficient work environment during peak hours

Crew Trainer 2013

Shift Manager 2014

Worked at Hampton Inn & Suites

Night Auditor

Madison Wisconsin July 2016 - June 2018

Managed nightly hotel operations independently in a high-traffic downtown location
Resolved guest concerns and ensured smooth transition to morning shift
Authored a 28-page “Night Audit Binder” still used for staff training at multiple properties
Identified and implemented process improvements for night shift operations

Patient Access Representitive

Worked at Sanford Health

Fargo, North Dakota
July 2018 - December 2022

Welcomed and registered patients at the clinic
Maintained scheduling workflows and coordinated with healthcare teams
Provided support for insurance and billing inquiries

Moved to Fargo, North Dakota

Freelance- Bucky Design Co.

REMOTE

April 2022 - Current

Manage and execute social media strategies for multiple clients across industries
Design, build, and maintain websites using Shopify and GoDaddy for product-based businesses
Collaborate directly with clients to define brand identity and marketing goals
Create tailored digital content using Canva and other tools
Advise on expanding market reach and improving customer engagement

Worked at Patient Connect

REMOTE (UCSF Cardiology Clinic)
May 2024-June 2025

Supported patients with scheduling, medications, and general healthcare navigation
Provided empathetic, accurate assistance in a high-volume remote environment
Utilized Epic Systems to manage patient information and scheduling

Moved to Bellevue, Nebraska

Created Etsy Shop - Free of AI Designs

May 2024-Present

Create and sell original graphic designs through print-on-demand and digital product formats.

Design digital labels, templates, and branding materials tailored for cottage bakers.

Manage all aspects of the shop, including product creation, listing optimization, SEO, and marketing.

Promote products through targeted campaigns on Facebook and Etsy to drive engagement and sales.

Handle client inquiries, custom orders, and feedback to ensure a high-quality customer experience.

Grey Minimalist Clean Size Chart Instagram Post (3).png

Google UX Design Certificate Coursera
Sponsored by University Nebraska Systems
Completed: July 2025

Final Thoughts

Every chapter of my career, from customer service to healthcare to creative small business, has strengthened my ability to understand people, adapt quickly, and find solutions that work. My UX design training, combined with years of real-world experience, gives me a unique perspective on creating user-centered, accessible products. I may be at the start of my UX journey, but I bring dedication, fresh ideas, and a passion for creating experiences that truly connect with users. I’m excited for the opportunity to grow with a team that values collaboration, creativity, and a designer who cares about the details that make a difference.